'First Impressions Convert - Increasing Profitability from the First Touch Point'
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CXINLAW is the recognised partner to law firms of Client Experience strategy, education and development. We help organisations create an inspired service culture and a profitable driver for success by realising their Client Experience advantage.
Three proven workstreams for Client Experience Success
"At a time of increasing pressure and competition, the stark reality is that too many firms are in fact their own competitors. They are effectively turning work away and into the arms of others, often without realising that they are doing so. The good news is that CXINLAW show exactly what needs to be worked on."
– Stephen Mayson, Professor of Strategy
Director of Legal Services Institute, College of Law