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Archive for March 2012

Perfecting Customer Experience in Law CPD event 17th May at Russell, Jones and Walker

Following the Customer Experience in Law report we bring you an event designed to bring the report to life through a panel discussion format   This 2 hour evening event will be held on the 17th May and thanks to Russell, Jones and Walker they are providing us with a fantastic and symbolic location to…

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Articles

  • How to Create an Innovative Service Culture that Clients Value
  • Why client experience is the big differentiator for law firms in 2020
  • Mapping the client journey – taking the guesswork out of client expectations
  • Legal Innovation & the Client Experience podcast
  • “What do law firm clients REALLY need (and want)?” – Centre for Legal Innovation webinar

About us

CXINLAW assist law firms, chambers, corporates and other legal providers develop, improve and perfect their customer and client experience.

 

CXINLAW

Contact us

Level 10, 555 Lonsdale Street
Melbourne VIC 3000
Australia

Call us on:
(03) 9005 6833
or 0423 254 484
or email us here

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