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Archive for August 2015

Client Experience Excellence featured as ‘Hot Topic’ in Law Society Journal Sept 2015

Ahead of ALPMA Summit ‘Mystery Shopping in Law Firms: Where Your Firm is Falling Down’ by CXINLAW is published in September’s edition of the NSW Law Society LSJ.

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CXINLAW present at LPLC Risk Management Intensive in Melbourne Aug 2015

Carl White presents ‘The Risks and Rewards of Client Experience Excellence’ to 600 legal providers attending the Legal Practitioners Liability Committee annual seminar for insureds in Victoria.

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Articles

  • 5 ways to improve your firm’s client experience in 5 minutes
  • 5 ways to use data-led insights to make a client-centric plan for FY21
  • 3 steps to Building Client and Team Loyalty in a Crisis
  • Does your firm provide outstanding client service?
  • The Butterfly Effect with CX

About us

CXINLAW assist law firms, chambers, corporates and other legal providers develop, improve and perfect their customer and client experience.

 

CXINLAW

Contact us

Level 10, 555 Lonsdale Street
Melbourne VIC 3000
Australia

Call us on:
(03) 9005 6833
or 0423 254 484
or email us here

© 2020 CXINLAW is a trading style of CXE City (Australasia) PTY LTD - ABN 45606015605
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