Archive for August 2015

Client Experience Excellence featured as ‘Hot Topic’ in Law Society Journal Sept 2015

Ahead of ALPMA Summit ‘Mystery Shopping in Law Firms: Where Your Firm is Falling Down’ by CXINLAW is published in September’s edition of the NSW Law Society LSJ.

CXINLAW present at LPLC Risk Management Intensive in Melbourne Aug 2015

Carl White presents ‘The Risks and Rewards of Client Experience Excellence’ to 600 legal providers attending the Legal Practitioners Liability Committee annual seminar for insureds in Victoria.