Archive for September 2015
2015 ‘mystery shopping’ research in the Australian legal market underway
CXINLAW assesses the quality of law firm First Impressions and likelihood of client conversion with a sample of 45 small to mid-market law firms in preparation for Australasian Report 2015
Read MoreCXINLAW preview latest report at ALPMA Summit Sept 2015
Carl White will be presenting at the Australian Legal Practice Managers Association Gold Coast Summit, the largest legal management conference and trade exhibition in the Southern Hemisphere.
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