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Learning CX

5 ways to improve your firm’s client experience in 5 minutes

CXINLAW-5-WAYS-IMPROVE-YOUR-FIRMS-CLIENT-EXPERIENCE-5-MINUTES

Looking for inspiration for improve your client experience? Watch this 5 minute video to learn 5 ways to improve your firm’s client experience.

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5 ways to use data-led insights to make a client-centric plan for FY21

cxinlaw-5-ways-to-use-data-led-insights-to-make-client-centric-plan-for-FY21

Writing your FY21 business plans will be challenging. This article outlines 5 sources of data you can use to make informed, data-led CX decisions.

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Articles

  • What do clients really want? Centre for Legal Innovation webinar
  • How to Create an Innovative Service Culture that Clients Value
  • Why client experience is the big differentiator for law firms
  • Mapping the client journey – taking the guesswork out of client expectations
  • Legal Innovation & the Client Experience podcast

About us

CXINLAW assist law firms, chambers, corporates and other legal providers develop, improve and perfect their customer and client experience.

 

CXINLAW

Contact us

Level 10, 555 Lonsdale Street
Melbourne VIC 3000
Australia

Call us on:
(03) 9005 6833
or 0423 254 484
or email us here

© 2020 CXINLAW is a trading style of CXE City (Australasia) PTY LTD - ABN 45606015605
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