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CXINLAW to present at Law Institute of Victoria

CXINLAW is presenting The Case for Delivering an Exceptional Client Experience at the Law Institute of Victoria in Melbourne as part of the 2016 Essential Skills Programme for law firms 

Posted in General, Presentations
← 2015 ‘mystery shopping’ research in the Australian legal market underwayCXINLAW and NZLS present in New Zealand →

Articles

  • How to Create an Innovative Service Culture that Clients Value
  • Why client experience is the big differentiator for law firms in 2020
  • Mapping the client journey – taking the guesswork out of client expectations
  • Legal Innovation & the Client Experience podcast
  • “What do law firm clients REALLY need (and want)?” – Centre for Legal Innovation webinar

About us

CXINLAW assist law firms, chambers, corporates and other legal providers develop, improve and perfect their customer and client experience.

 

CXINLAW

Contact us

Level 10, 555 Lonsdale Street
Melbourne VIC 3000
Australia

Call us on:
(03) 9005 6833
or 0423 254 484
or email us here

© 2020 CXINLAW is a trading style of CXE City (Australasia) PTY LTD - ABN 45606015605
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