Julian Lambert

Julian Lambert

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Relationship Manager & Consultant

Relationship Manager & Consultant

Julian Lambert has worked in a variety of support roles in the legal profession for over 30 years. He has a blend of law firm, government and third-party service provider experience in the legal technology sector and more recently, client experience.

He has enormous passion for the law, having grown up with a lawyer in the house, and has maintained a strong connection to the profession throughout his career via a number of institutions including the Law Institute of Victoria and the Australasian Legal Practice Management Association (ALPMA).

Julian is particularly interested in assisting law firms and other organisations to improve their client experience to deliver higher quality legal services to consumers, engage their own staff in new and meaningful ways and improve their organisation's commercial results.

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Highlights

  • Leading Law In Order's Melbourne office through a period of unprecedented growth and success between 2014-2018
  • Leadership of the national Evidence Services at Australian Securities & Investments Commission which contributed to ASIC's success in running major litigation such as the Storm Financial matter
  • Cementing Australian Government Solicitor's relationship with major government clients via the delivery of a professional national legal technology service.

Expertise

  • Experienced Senior Executive with a demonstrated history of working in the legal services industry
  • Client Experience Development & Business Processes
  • Negotiation and Team Building
  • Customer Relationship Management (CRM)
  • Strong operations professional

Education

  • General Manager Program (Melbourne University Business School)
  • Master of Business, Leadership & Organisation Dynamics (Swinburne University of Technology)
  • Bachelor of Arts (La Trobe University)